Question 1

Which platforms can I analyse?

Accepted Answer

WhatsApp chat exports, Slack workspace export ZIPs, and Telegram Desktop JSON or HTML export folders. Each export uses a platform-specific parser, and every metric names the platform it came from. Discord appears in the product but cannot accept a file yet.

Question 2

Do I have to connect a bot or hand over admin access?

Accepted Answer

No. Mungo Park reads a file you export yourself, so nothing new joins your group and no token changes hands. If you can download the chat, you can get the report.

Question 3

Why does my WhatsApp report hide the total member count?

Accepted Answer

Reports separate people observed anywhere in the export from people active during the selected period. Slack can include an exact users.json roster. Telegram and WhatsApp use clearly labelled observed estimates when no complete roster is available.

Question 4

What happens to my file after the analysis?

Accepted Answer

The raw export is held only long enough to complete the read, then deleted. Derived metrics and limited redacted evidence are kept so the report remains explainable. You can delete a report, a workspace, or your account.

Question 5

Will the banter in my group be read as hostility?

Accepted Answer

Conflict is judged from the messages around it, not from single words. Where the surrounding exchange reads as banter, it is not labelled conflict, so trash talk between regulars stops registering as a fight.

Question 6

Can I share a report without exposing member names?

Accepted Answer

Yes. Shared reports and the message drafts Mungo Park writes for you can both have member names redacted, so you can send the numbers to a sponsor, a client or your team without exposing the people in your community.

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